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info@tilapiachips.com

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Terms and Conditions

Terms and Conditions for Jeannie’s Tilapia Chips

Effective Date: January 4, 2025
Last Updated: January 4, 2025

Welcome to Jeannie’s Tilapia Chips! These Terms and Conditions govern your use of our website, products, and services. By accessing our website or purchasing our products, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

1. Definitions

  • "We," "Us," "Our": Refers to Jeannie’s Tilapia Chips.
  • "You," "Your": Refers to the customer, user, or website visitor.
  • "Website": Refers to our website, located at https://tilapiachips.com/.

2. Use of Website

By using our website, you agree to:
  • Use the website only for lawful purposes.
  • Refrain from using the website to distribute harmful, defamatory, or unlawful content.
  • Respect the intellectual property rights associated with our content and materials.
We reserve the right to suspend or terminate access to our website if these terms are violated.

3. Products and Services

a. Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions, images, or other content are error-free, complete, or current.

b. Pricing

All prices are listed in Philippine Peso and are subject to change without notice. We reserve the right to modify prices or discontinue products at any time.

c. Availability

Products are subject to availability. In the event a product is out of stock, we will notify you promptly and provide alternatives or a refund.

4. Ordering and Payment

a. Order Process

  • Place your order through our website or designated sales channels.
  • Ensure that all information provided is accurate and complete.

b. Payment

  • Payments must be made at the time of purchase via the methods provided on our website.
  • Payment details are processed securely by our third-party payment providers.

c. Order Cancellation

  • You may cancel your order before it is shipped. Once shipped, cancellations are not permitted.

5. Shipping and Delivery

a. Shipping Policy

  • Shipping rates and delivery times are provided during checkout.
  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

b. Risk of Loss

  • Risk of loss passes to you upon delivery of the product to the carrier.

c. Incorrect Addresses

  • Please ensure your shipping address is correct. We are not responsible for delivery to incorrect or incomplete addresses.

6. Returns and Refunds

a. Return Policy

  • Products may be returned within [Insert Days, e.g., 14 days] of delivery if they are unused and in their original packaging.
  • Perishable products are non-returnable unless damaged or defective upon arrival.

b. Refunds

  • Approved returns will be refunded to the original payment method within [Insert Timeframe, e.g., 7 business days].
  • Shipping fees are non-refundable.
For returns or refunds, contact us at [Insert Contact Email].

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the intellectual property of Jeannie’s Tilapia Chips or its licensors. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Jeannie’s Tilapia Chips will not be liable for any indirect, incidental, or consequential damages resulting from:
  • Use of our website or products.
  • Errors or inaccuracies in product descriptions.
  • Delays or failures in delivery due to circumstances beyond our control.
Our total liability for any claim related to our products or services is limited to the amount paid for the product.

9. Indemnification

You agree to indemnify and hold Jeannie’s Tilapia Chips harmless from any claims, damages, or losses arising from your violation of these Terms and Conditions or misuse of our website or products.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. The "Effective Date" will indicate when the latest changes were made. Continued use of our website or services constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: Jeannie’s Tilapia ChipsEmail: info@tilapiachips.com
Phone: +63 921 469 6757
Address: 122 Tabing Sangka, Prenza 1, Marilao, Bulacan